Writing an Inquiry Response Business Letter

Writing an Inquiry Response Business Letter This guide to responding to inquiry letters is written especially for English language learners. It covers standard structure and phrases used in responses. Inquiries arrive in order to ask for more information about a product or a service. The speed with which you reply, as well as how helpful you are in providing information requested will ensure that your inquiry response is successful. It is very important to make a good impression when responding to inquiries from potential customers. Of course, the best impression will be made by providing the materials or information that the prospective client has asked for, this positive impression will be improved by a well-written response. Business Letter Basics The  basics of business letter writing  are similar for each type of business letter. Remember to place your or your companys address at the top of the letter (or use your companys letterhead), followed by the address of the company you are writing to. The date can either be placed double spaced down or to the right. You can also include a reference number for correspondence. For further types of business letters, use this guide to different types of business letters to refine your skills for specific business purposes such as making inquiries, adjusting claims, writing cover letters, and more. Important Language to Remember The StartDear Mr, Ms (Mrs, Miss- its very important to use Ms for women unless asked to use Mrs or Miss)Thanking the Potential Customer for His/Her InterestThank you for your letter of... inquiring (asking for information) about...We would like to thank you for your letter of... inquiring (asking for information) about...Providing Requested MaterialsWe are pleased to enclose...Enclosed you will find...We enclose...Providing Additional InformationWe would also like to inform you...Regarding your question about...In answer to your question (inquiry) about...Closing a Letter Hoping for Future BusinessWe look forward to... hearing from you / receiving your order / welcoming you as our client (customer).SignatureYours sincerely (remember use Yours faithfully when you dont know the name of the person you are writing and Yours sincerely when you do. Example Jackson Brothers3487 23rd StreetNew York, NY 12009Kenneth BeareAdministrative DirectorEnglish Learners Company2520 Visita AvenueOlympia, WA 98501September 12, 2000Dear Mr. BeareThank you for your inquiry of 12 September asking for the latest edition of our catalog.We are pleased to enclose our latest brochure. We would also like to inform you that it is possible to make purchases online at jacksonbros.com.We look forward to welcoming you as our customer.Yours sincerely(Signature)Dennis JacksonMarketing DirectorJackson Brothers